Q: Will an employee’s call always be answered by a nurse?
Whilst the team of advisers include experienced nurses the initial telephone call will be answered by a nurse or trained health adviser, who will give the employee relevant advice.
Q: How does this system interface with a company’s internal system?
The recording and reporting of employee absence can either be routed to Norwich Union Healthcare’s Absence Rehabilitation service or to a company’s internal medical, occupational health or HR departments, depending on the company’s requirements.
Q: Can a company keep its current private medical insurance, occupational health or protection provider?
The Absence Manager service can complement any current external service provision allowing for a seamless absence reporting process for employees.
Q: How can Absence Manager assist in employee/employer relationships?
The recording of accurate employee absence data can help employers to reduce the risk of disputes and employee grievances, by providing a consistent and independent absence management process.
